Flowcharting software to help you
Visualize how your systems work together
Puzzle is the go-to platform for teams to document, visualize, share, and monitor their system workflows so everyone understands exactly how they are working.
Flowcharting software to help you
Puzzle is the go-to platform for teams to document, visualize, share, and monitor their system workflows so everyone understands exactly how they are working.
Marketing Operations
Plan, build, and monitor all your campaigns, workflows, and chat flows in one place.
Email & SMS campaigns
Automation workflows
Live chat flows
Customer journey mapping
Sales Operations
Document exactly how your CRM works and how it integrates with the rest of your RevOps tools.
Lead sequences
CRM automations
System integrations
Data enrichment flows
Service Operations
Map each delivery flow for every one of your products, services, or support channels.
Customer onboarding flow
Escalation paths
Product onboarding flows
Supply chain mapping
Financial Operations
Collaborate on complex financial procedures to ensure compliance.
Procurement workflow
Budget approval flows
Payroll process
Finance system integrations
People Operations
Draw out the employee experience just as you would the customer experience.
Hiring process
Employee onboarding
Employee lifecycle mapping
HR system automations
No Code IT Operations
Document and monitor your no-code automations across your apps.
Zapier automations
Make automations
Hubspot workflows
Go-high-level workflows
*Product OPs, Data Ops, DevOps, DesignOps, Legal Ops not shown here.
Consumers, customers, and employees go through your departments processes — a collection of forms, documents, no-code automation, and app interfaces. Use Puzzle to plan, build, and improve how yours work.
Plan, document, and interconnect every process with dedicated sidebars to house training & technical requirements on each step.
Drag & drop role cards and see how those roles contribute across processes — finally, “wearing many hats” has a definition now.
Browse The Component Library for Business Operations, categorized by department, to get inspired to build your own scalable processes.
Create maps in just a few clicks — sync with your systems to automatically create steps connected with your Hubspot workflows and forms, Zapier zaps, Make scenarios, and more.
Comment on process steps or sections to start feedback cycles, empower teams with unified decision-making, and fuel engagement.
Bundle sections to share with internal teams or external stakeholders who only need to understand a few pieces of your operations.
System documentation
Sync your workflows from your favorite systems — Zapier, Make, and Hubspot. Consolidate documentation and monitor your automations across apps so you can see the big picture and the nitty-gritty details in a realtime canvas.
Onboarding & Training
Streamline how you onboard and keep your team up to speed. Puzzle makes your processes and policies instantly accessible in a visual way, so your people always have the knowledge they need to do their jobs.
Change Management
Unlock productivity and get everyone on the same page with process changes. Connecting people, processes, and knowledge makes it easy to systemize, eliminate redundancies, and make change management a breeze.
Consumers, customers, and employees alike are increasingly engaging in digital experiences — a collection of forms, documents, no-code automations, and app interfaces — use Puzzle to plan how yours work.
The future of how organizations operate is System-Led™. Puzzle is where you plan, build, visualize, and improve your System-Led operation every day.